Patient Rights & Responsibilities

Patient Rights:

  1. The patient has the right to considerate and respectful service.
  2. The patient has the right to obtain service without regard to race, national origin, sex, age, disability, diagnosis or religious affiliation.
  3. Subject to applicable law, the patient has the right to confidentiality of all information pertaining to his/her medical equipment service. Individuals or organizations not involved in the patient’s care, may not have access to the information without the patient’s written consent.
  4. The patient has the right to make informed decisions about his/her care.
  5. The patient has the right to reasonable continuity of care and service.
  6. The patient has the right to voice grievances without fear of termination of service or other reprisal in the service process.

Patient Responsibilities:

  1. The patient should promptly notify Advanced Medical Equipment of any equipment failure or damage.
  2. The patient is responsible for any equipment that is lost, stolen or damaged while in their possession and should promptly notify Advanced Medical Equipment in such instances.
  3. The patient should promptly notify Advanced Medical Equipment of any changes to their address or contact information.
  4. The patient should promptly notify Advanced Medical Equipment of any changes concerning their physician.
  5. The patient should notify Advanced Medical Equipment of discontinued used of rental equipment.
  6. Except where contrary to federal or state law, the patient is responsible for any equipment rental and sale charges which the patient’s insurance does not pay.